Privacy Policy for LLume

Effective Date: 10/03/2023

Introduction

Welcome to LLume, the creator of LLume wearables. At LLume, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your data when you use our wearable device and associated services (collectively referred to as the "Service").

By using LLume and the associated services, you consent to the practices described in this Privacy Policy. Please take the time to read and understand this policy to ensure that you are aware of and comfortable with our practices.

Information We Collect

  • User Profile Information: When you create an account or set up your wearable device, we may collect personal information such as your name, email address, date of birth, and other contact details.

  • Health and Fitness Data: LLume is designed to track and monitor various health and fitness metrics. This may include heart rate, respiration rate, ventilation and other related data.

  • Location Information: We may collect location information through your device, primarily for tracking purposes when you use features that rely on geolocation data.

  • Device Information: We may collect technical information about your wearable device, such as device model, firmware version, and device identifiers.

  • Usage Data: We collect data about how you use LLume and the associated services, such as the features you access and the duration of your usage.

  • Payment and transactional data: We collect data needed to complete your orders on the website or app (including name, email address, payment card information, bank account number, billing information) and your transaction history. Our payment processors will collect the financial information necessary to process your payments in accordance with the payment processor’s respective services agreement and privacy policy.

How We Use Your Information

We use the collected information for the following purposes:

  • To Provide the Service: We use your personal and health-related data to provide you with the core functionality of LLume, such as tracking your health and fitness metrics.

  • Improving the Service: We analyze user data to improve the performance and features of our wearable device and related services.

  • Customer Support: We may use your information to respond to your inquiries, provide customer support, and troubleshoot issues.

  • Communications: We may send you updates, newsletters, and promotional materials related to LLume and our services, but you can opt out of such communications at any time.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data in the following circumstances:

  • With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.

  • Service Providers: We may share data with trusted third-party service providers who help us deliver the Service, such as cloud storage providers and analytics services.

  • Legal Requirements: We may disclose your information if required by law, to protect our legal rights, or to comply with legal processes.

Data Security

We take data security seriously and implement measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the revised policy on our website or through other communication methods.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@organicroboticscorp.com